Sound familiar?Thornhill
- The call
- The key turns freely in the round cylinder on the door, all the way around and back, without the bolt shifting at all. The cylinder itself wobbles slightly when you press it, as if it has come loose inside the door.

The key turns freely in the round cylinder on the door, all the way around and back, without the bolt shifting at all. The cylinder itself wobbles slightly when you press it, as if it has come loose inside the door.
Most old mortise locks fail for boring reasons. A coil spring that has been compressed a hundred thousand times since the house was built finally breaks, or the grease inside the case dries into something like wax and the levers stick in it. Neither justifies cutting a new hole in a solid oak door. The service opens the case, cleans out the old lubricant, replaces the springs with the right size, matches any worn follower or lever and lubricates the mechanism lightly. The same case goes back into the same pocket, and the knob returns to level with the crisp snap it had decades ago.
Sound familiar?Thornhill
Vintage Mortise Lock Service · Thornhill

Scene 1
Older mortise locks come in two families, and the check sorts out which one is on the door. A keyhole shaped like a small keyhole silhouette takes a bit key, the skeleton key style, and the case works on wards and levers that the key's bit must match. A round face on the door with a slot for a flat key is a pin-tumbler cylinder threaded into the case. The distinction matters for everything that follows: how a lost key is replaced, whether the lock can be rekeyed, and what to do if the mechanism is worn out. It also settles whether a spare can be filed on the bench or cut on a key machine.
Scene 2
If the old case could not be saved, the replacement is fitted to the door rather than the door to the replacement. A reproduction or modern mortise case matching the measured height, depth, backset, faceplate and hub is chosen with the goal of it dropping into the existing pocket; where a small difference remains, the pocket is trimmed with a chisel by the least amount that works, never bored out. The original knobs, escutcheons and strike are refitted wherever their spacing allows, and a new cylinder is keyed to match the rest of the house if wanted. The result reads as the original lock from either side of the door, with the reliability of a fresh mechanism.
Scene 3
Where a set of interior mortise latches was serviced together, you leave with bedroom and bathroom doors that close and stay closed, privacy turns that actually lock, and, if you wanted it, a single bit key that operates every interior lock the way the builder intended. A note of which key fits which door goes into the house file. Interior cases need almost no care beyond a drop of oil every couple of years and a check that a turn button has not been painted over. A child who locks a bathroom and cannot reopen it is released from outside with the bit key, so keep it somewhere the adults can reach.
What shapes the quoteSteeles Corners Locksmith Services
FeesSame any hour
Almost certainly not. That pattern means the door has moved in its frame so the latch and bolt no longer meet the strike squarely. Solid wood doors in older houses swell in humid weather and settle on their hinges over the years. The service adjusts or shims the strike and tightens or packs the hinges so the bolt throws without lifting the door, and the lock itself is usually cleaned and lubricated at the same time.
Usually not, when the original case is repaired: the same knobs, escutcheons, faceplate and strike go back on in the same positions, and the only visible change is paint or grime cleared from the edges that were catching. A replacement case is chosen to match the pocket so original trim is reused wherever spacing allows, though an occasional case needs a small pocket or fixing change, explained beforehand.
Two causes cover most cases. Either paint has built up on the faceplate, the bolt or the strike so the bolt drags across it, or the door has dropped so the bolt is entering the strike pocket at an angle and rubbing its edge. Occasionally a bent deadbolt lever inside the case adds friction. Cleaning the paint back, adjusting the strike and checking the lever all happen as part of the service.
YorkOntario
Vintage Mortise Lock Service · Vaughan, Concord, Steeles Corners
Every square is one home in a hundred.
On-site assessment
The key turns freely in the round cylinder on the door, all the way around and back, without the bolt shifting at all.
(289) 216-9485, open 24/7.
On-site assessment preferred · (289) 216-9485, open 24/7